Privacy Policy

1. Introduction

At Medusa, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and billing information when you make a purchase
• Account Data: Username, password, and profile information
• Usage Data: Information about how you interact with our platform, including pages visited and course progress
• Device Information: Browser type, IP address, device type, and operating system

3. Payment Processing

All payments are processed through Circle.so (https://circle.so). When you make a purchase:

• Your payment information is collected and processed directly by Circle.so
• We do not store your full credit card or payment details on our servers
• Circle.so's privacy policy governs how your payment data is handled
• We receive confirmation of successful transactions and basic billing information

For more information about how Circle.so handles your data, please review their privacy policy at circle.so/privacy.

4. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Send you updates, marketing communications, and promotional materials (with your consent)
• Respond to your enquiries and provide customer support
• Monitor and analyse usage patterns to improve our platform
• Protect against fraudulent or unauthorised activity

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform, including Circle.so for payment processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our platform
• Provide personalised content and recommendations
• Analyse and improve our services

You can control cookie settings through your browser preferences.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. We may also retain certain information as required by law or for legitimate business purposes.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.